Legal
Privacy Policy
This policy explains how Material Matters collects, uses and safeguards the information you share when you contact us or use this website.
Last updated · July 2026
Information we collect
When you submit an enquiry, we collect the details you provide — such as your name, company, email address, phone number and information about your project. We also collect standard technical data (such as browser type and pages viewed) to help us improve the site.
We only ask for information that helps us respond to your enquiry and deliver our services effectively.
How we use your information
We use the information you provide to respond to enquiries, prepare proposals and specifications, coordinate delivery and installation, and keep you informed about the progress of your project.
With your consent, we may occasionally share relevant updates, editorial content and information about our collections. You can opt out of these communications at any time.
How we protect it
We apply reasonable organisational and technical measures to protect your information against unauthorised access, loss or misuse. Access is limited to team members who need it to serve you.
Sharing with third parties
We do not sell your personal information. We may share limited information with trusted partners, logistics providers and manufacturers strictly as required to deliver your project, and only under appropriate confidentiality obligations.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, or if you have any questions about this policy, please contact us.
Contact
For any privacy-related queries, write to us at hello@materialmatters.in.